Revenue Cycle Training & Testing Coordinator

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Time Type:
Full time
Hours per Pay Period:
As Assigned

$79,085.00 USD
$112,636.00 USD(This represents the rate for an individual with significant experience in this job in a full-time 40 hour per week position)

Revenue Cycle

Current Bay Area Hospital Employee: If you are a current Bay Area Hospital employee, please apply through the Workday internal career site.

The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees.

Job Description:
Revenue Cycle Training & Testing Coordinator

Identify training needs and map out learning and development plans for revenue cycle functions in Patient Access and Patient Financial Services. Develop training curriculum and facilitate training sessions. Perform quality assurance to identify opportunities for improvement. Provide audit and testing support for implementations, new releases/upgrades, file maintenance and optimization.

  • Demonstrates the ability to use a personal computer, office equipment and various software programs applicable to the position
  • Familiarity with industry best practices and standards
  • Ability to translate complex problems & concepts in training
  • Effective and professional communication skills, both verbal and written
  • Exhibits the ability to maintain confidentiality, think and act independently with minimal supervision
  • Ability to use initiative and judgment skills in carrying out responsibilities
  • Good interpersonal skills and communication with all levels of management
  • Excellent team building and management skills
  • Organizational skills that promote the ability to work well without direct supervision, manage time effectively and appropriately prioritize multiple assignments to meet project deadlines
  • Effective collaboration and communication with a variety of individuals, both internal and external, including multidisciplinary teams
  • Ensures recommendations support adherence to all federal, state and other regulatory requirements.
  • Flexibility in job schedule to provide user support and advance project goals
  • Maintains regular, consistent and punctual attendance at the assigned job location
  • Ability to develop appropriate teaching tools to meet the diverse learning needs of all prospective users

  • High school graduate or equivalent
  • Associates or Bachelor degree preferred
  • Healthcare, Epic, Training, Change Management, Project Management or Process Improvement certifications preferred

  • Minimum of two years of work experience in healthcare revenue cycle
  • Two years previous experience as a trainer, corporate training specialist or related position preferred
  • Experience with Epic, Soarian, EDM, MS4, ADT, claims, MIRA, DSG, Experian, Craneware or other revenue cycle solutions software required
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook & Excel)
  • Project management, technical implementations, and change management experience a plus


Union Affiliation: None

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.

Physical/Mental/Environmental Requirements
  • Re q ui r e s e x t en s i v e s i tt in g w i t h pe r iodi c s t andi n g an d w al k in g
  • M a y b e r e q u i r e d t o l i f t u p t o 2 0 pound s
  • Re q ui r e s s i g n i f i c a n t u se o f p e r s ona l c o m pu t e r , p h on e an d g en e r a l o ff i ce e q uip m e n t
  • Need s ad e q ua t e v i s ua l a c ui t y , abili t y t o g r a sp an d handl e ob j e c t s
  • Need s abili t y t o c o mm u n i c a t e e ff e c t i v e l y t h r o u g h r eadin g , w r i t in g , an d s pe a k i n g i n pe r s o n o r t eleph o n e
  • M a y r e q ui r e o ff- s i t e t r a v e l

Compensation Grade:

Compensation Grade Profile:
H - Salaried

Bay Area Hospital is an Equal Opportunity Employer.

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